4 Strategies to Improve Supply Chain Visibility for Better Consumer Experience

Robert van der Meulen said that customers are influenced by their experience of the supply chain – even in the simplest terms, it is easy to see that a late delivery can disappoint, whereas an expedited delivery can delight. As important as Meulen’s message, the delivery of exceptional customer experience is critical to an organisation’s

How to Maximise Warehouse for eCommerce Business

Online shopping trend is getting bigger following the trend of urban consumers, as discussed in our previous article. Among 1 billion people in the world, about 60 percent are going to live in an urban environment in 2030, implying that there will be a significant increase in online shopping. And with the increasing volumes of

International Distribution Challenge with Its Solution

Supply chain is already a complicated process to do – and international distribution will add more problems when traders do not possess the right knowledge on how to do it right. Generally, shipping products across the world is an exciting prospect as it does not only generate more profits but also signify an actual trust

Hidden Cost in Shipping You Might NOT be Aware Of

As a retailer, you agree on a price and put down a deposit for your goods to be shipped. Yet, when you go to pick them up and do the payment, the courier tells you that they drove further than expected or they did wait in line longer – so they doubled the price without

3 Systems to Maximise Order Fulfillment

Consumer experience is important for businesses as it helps them build credibility and gain trust from customers, thus leading to business success. Order fulfilment, in this regard, is the key process in determining consumer experience. As mentioned in Keely L. Croxton’s study, order fulfilment is a process in which customers interact directly with firms. It

Blockchain & Cryptocurrency = Robust Supply Chain Management

Supply chain management is a cumbersome process as sometimes, it does not provide transparency and traceability. Most of supply chain cycle also needs much concern in order to achieve better results, which is not very effective for most retailers. Increasing adoption of blockchain technology has helped supply chain management and retailers to conduct a robust

Blockchain Technology: 5 Benefits Retailers Can Reap

Blockchain is gaining its popularity. From healthcare, supply chain, education to Government niches, blockchain is far more than a technology that we need for a more powerful process. Research from IDC expects that blockchain will see robust growth in Asia-Pacific in 2021. There will be approximately 25 percent of Global A1000 companies that will use

Environmental Pressure on Supply Chain & How to Mitigate It

Amidst the growing issue of global warming, businesses are encouraged to be more sustainable in their production and operations. Especially in supply chain sectors where goods are produced and delivery services are conducted, sustainability should be the number one concern. Additionally, an environmental supply chain management is key to a sustainable business strategy as it

How Supply Chain Can Mitigate Macrotrend Risks

There is a belief that proactive company can turn a potentially disastrous situation into a market opportunity – of course, with proper forethought and action. The story of Nokia, for example, they bounced back in late 2000 after a fire damaged water inventory at their supplier’s factory, which then affected their production. Nokia’s quick response

Established Consumer Brand is Seen to Struggle in the Market

“A brand is no longer what we tell the consumer it is – it is what consumers tell each other it is.” – Scott D. Cook According to the Cambridge dictionary, consumer brand is a product that is well-known and that is bought by individuals rather than by companies. Amidst rapid business competition, having a