20 Aug 2019
4 Strategies to Improve Supply Chain Visibility for Better Consumer Experience
Robert van der Meulen said that customers are influenced by their experience of the supply chain – even in the simplest terms, it is easy to see that a late delivery can disappoint, whereas an expedited delivery can delight. As important as Meulen’s message, the delivery of exceptional customer experience is critical to an organisation’s
13 Aug 2019
How to Maximise Warehouse for eCommerce Business
Online shopping trend is getting bigger following the trend of urban consumers, as discussed in our previous article. Among 1 billion people in the world, about 60 percent are going to live in an urban environment in 2030, implying that there will be a significant increase in online shopping. And with the increasing volumes of
06 Aug 2019
International Distribution Challenge with Its Solution
Supply chain is already a complicated process to do – and international distribution will add more problems when traders do not possess the right knowledge on how to do it right. Generally, shipping products across the world is an exciting prospect as it does not only generate more profits but also signify an actual trust
30 Jul 2019
Hidden Cost in Shipping You Might NOT be Aware Of
As a retailer, you agree on a price and put down a deposit for your goods to be shipped. Yet, when you go to pick them up and do the payment, the courier tells you that they drove further than expected or they did wait in line longer – so they doubled the price without
23 Jul 2019
3 Systems to Maximise Order Fulfillment
Consumer experience is important for businesses as it helps them build credibility and gain trust from customers, thus leading to business success. Order fulfilment, in this regard, is the key process in determining consumer experience. As mentioned in Keely L. Croxton’s study, order fulfilment is a process in which customers interact directly with firms. It
16 Jul 2019
Blockchain & Cryptocurrency = Robust Supply Chain Management
Supply chain management is a cumbersome process as sometimes, it does not provide transparency and traceability. Most of supply chain cycle also needs much concern in order to achieve better results, which is not very effective for most retailers. Increasing adoption of blockchain technology has helped supply chain management and retailers to conduct a robust
09 Jul 2019
Blockchain Technology: 5 Benefits Retailers Can Reap
Blockchain is gaining its popularity. From healthcare, supply chain, education to Government niches, blockchain is far more than a technology that we need for a more powerful process. Research from IDC expects that blockchain will see robust growth in Asia-Pacific in 2021. There will be approximately 25 percent of Global A1000 companies that will use
02 Jul 2019
Environmental Pressure on Supply Chain & How to Mitigate It
Amidst the growing issue of global warming, businesses are encouraged to be more sustainable in their production and operations. Especially in supply chain sectors where goods are produced and delivery services are conducted, sustainability should be the number one concern. Additionally, an environmental supply chain management is key to a sustainable business strategy as it
26 Jun 2019
How Supply Chain Can Mitigate Macrotrend Risks
There is a belief that proactive company can turn a potentially disastrous situation into a market opportunity – of course, with proper forethought and action. The story of Nokia, for example, they bounced back in late 2000 after a fire damaged water inventory at their supplier’s factory, which then affected their production. Nokia’s quick response
20 Jun 2019
Established Consumer Brand is Seen to Struggle in the Market
“A brand is no longer what we tell the consumer it is – it is what consumers tell each other it is.” – Scott D. Cook According to the Cambridge dictionary, consumer brand is a product that is well-known and that is bought by individuals rather than by companies. Amidst rapid business competition, having a