Covid-19 has led to an unprecedented crisis in many businesses globally, forcing most employees to undergo an overnight transition into remote workers. Be it a temporary policy for companies or evolves into a permanent one, it is imminent that the pandemic accelerated an organisation’s digital transformation journey.
In-demand skills & talent mobility
LinkedIn predicted that workers who are equipped with digital skills, even at a basic level, will have an edge in finding employment opportunities. In the logistics and supply chain sectors, e-commerce recorded 87 percent growth and a 30 percent rise in new online consumers. This population opted to stay home, turned to e-commerce websites to meet their daily needs like food and groceries, for leisure and shopping as well. With the growth of consumers staying home and enabling digitations to fulfil their needs, LinkedIn saw a spike in demand for talent in the logistics, warehousing and supply chain management sectors.
According to a LinkedIn survey, top titles needed to fulfil these changes are cited to be higher or senior-level positions such as Supply Chain Assistant, Supply Chain Officer, Supply Chain Executive, Logistics Manager, and Supply Chain Planning Manager. Meanwhile, the top in-demand skills in this sector are warehouse operations, supply chain management, logistics management, and inventory management.
See also: 10 Skills Required TO BE a Data Warehouse Consultant
In-demand roles and skills in Australia
Likewise, in Australia’s logistics job market, the skills needed are a bit different. Hays cited that there are three main roles and skills for individuals to get logistics jobs in Australia. The skills are:
- Warehouse managers with experience in WMS, reducing operating costs, labour spend management and managing a team of approximately 15 people. Having system implementation skills is a bonus.
- Fleet controllers with experience managing large fleets of both company-owned drivers and sub-contractors, strong communication skills and the ability to manage drivers and customers at a senior level.
- Transport operations managers with extensive experience managing teams within fast-paced domestics road operations. Strong commercial acumen, an expert understanding of cost levers across the operation.
Upskilling efforts for logistics workers
The pandemic presented leaders with a difficult crisis to navigate, but it also led to many opportunities to upskill and rethink business priorities. For logistics and supply chain leaders, workforce planning is essential to ensure that organisations have the right talent to meet current business needs. There are also plenty of resources to help employers address current and future skill gaps.
NTUC deputy Secretary-General Dr Koh Poh Koon said in an event that with massive adoption in technology trends, companies need to be agile to seize these new opportunities that will improve existing jobs and exciting new job opportunities. With this in mind, leaders must aim and better focus on improving skills in the logistics workforce, added Dr Koh Koon, which is tailored to the company’s visions.
Combining traditional and modern training methods such as gamification and audio-visual content might guarantee higher retention in learning. Moreover, L&D manager in each logistic sector can provide a holistic approach to skill development that mind the following aspects:
- Making available continual learning
- Developing scalable training solutions
- On-demand cost-effective learning platforms
- Quality and effective curriculums
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